Director/a de Talento (Director of Talent) - Santiago, Chile

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Who We Are

Hi! We're Thinkingbox, the brief-to-build agency. Creating innovative digital, experiential, social, and content, we partner with leading brands across industries like sports, gaming, entertainment, and technology. We believe the hands that carefully craft the work should belong to the minds that dreamed it. Culture is at the heart of who we are, and our offices are hubs of natural collaboration, from office dogs to team gatherings that keep our work environment vibrant, welcoming, and fun.

With teams across North America and Latin America, we thrive on collaboration, creativity, and bringing great people together to do great work. As we grow our presence in Chile, we're looking for a Director of Talentto help support and develop our local team while working closely with our broader North American Talent and leadership teams.

The Opportunity

We're looking for a strategic, people-focused, and hands-on Director of Talent to lead resource management and HR initiatives for our Chile operations.

This is a dynamic role that combines workforce planning, people operations, and talent strategy. You'll be responsible for ensuring our teams are effectively resourced, supporting employees throughout their journey at Thinkingbox, and fostering a positive and collaborative workplace culture.

You'll work closely with local leadership and our North American Talent team to align people practices, processes, and resource strategies across the business.

We're looking for someone who enjoys wearing multiple hats, thrives in a fast-paced creative environment, and can balance big-picture thinking with day-to-day execution.

What You'll Be Doing

Resource Management & Workforce Planning

• Lead resource planning and allocation for the Chile team, partnering with creative, production and operations leads to staff projects effectively.

• Track capacity, utilization and upcoming needs, and work with leadership to close staffing gaps.

• Manage our network of freelance creative and production talent, making sure engagements are set up in line with Chilean law.

• Improve resourcing processes, tools and reporting, and collaborate with North American teams on cross-office staffing.

Human Resources & People Operations

• Partner with the Group Director of People to deliver HR support for employees, managers and leadership in Chile across the full employee lifecycle, from onboarding to offboarding.

• Coach managers on employee relations, performance conversations and people challenges, escalating complex cases to the Group Director of People.

• Work with the Group Director of People to keep Thinkingbox compliant with Chilean labour law, including internal workplace rules (Reglamento Interno), the Ley Karin harassment-prevention protocol and filings with the Labour Directorate, with support from legal and external advisors.

• Coordinate HR administration, benefits and payroll-related processes with the Group Director of People, Finance and external providers.

Global Collaboration & Talent Strategy

• Serve as the key link between Chile leadership and the North American Talent team, aligning HR practices and people initiatives.

• Share local market insights and compensation benchmarks to inform business decisions.

• Build scalable people processes as the Chile operation grows.

• Promote a consistent employee experience across locations while respecting local culture and legislation.

What You'll Bring

• Fluency in Spanish and English, written and verbal, to work with our North American teams

• Legal authorization to work in Chile

• 5+ years of progressive experience across resource management, human resources, people operations, or workforce planning, including leadership experience.

• Experience working in an advertising agency, creative studio, production company, technology company, or similarly fast-paced environment.

• Strong understanding of the Chilean employment landscape and local labour laws.

• Demonstrated experience managing resource allocation, capacity planning, and freelance workforce coordination.

• Solid background in HR operations, employee relations, performance management, and organizational development.

• Experience collaborating with international teams, ideally across North America.

• Strong relationship-building, communication, and stakeholder management skills.

• Ability to balance business priorities with employee needs and organizational culture.

• Comfortable navigating ambiguity, shifting priorities, and evolving business needs.

• A proactive, solutions-oriented mindset with the ability to work both strategically and hands-on.

Work Arrangement

• Location: Presidente Riesco 5335, Of. 2101, Las Condes, Región Metropolitana, Chile

• On-site: Monday to Friday at our Santiago office

• Hours: Full-time, 40 hours per week

• Contract: Permanent

What We Offer

• Competitive salary, plus gratificación legal

• 15 working days of paid vacation per year

• A benefits package including health coverage, with full details shared at the offer stage

• Learning opportunities and access to industry events

• Team events and seasonal celebrations

Equal Opportunity

At Thinkingbox, we're committed to an inclusive workplace where everyone feels valued, heard and empowered to thrive. In line with Article 2 of the Chilean Labour Code, we make hiring decisions based on skills and experience. We do not discriminate on the basis of race, colour, ethnicity, sex, age, marital status, union membership, religion or beliefs, political opinion, nationality, national origin, social origin, socio-economic status, language, disability, health, physical appearance, sexual orientation or gender identity. If you need an adjustment or accommodation at any stage of the hiring process, please let the recruitment team know.

Your Privacy

We process your application data to assess you for this role, in line with Chilean data protection law (Ley 19.628 and Ley 21.719). Your data may be shared with our hiring teams in Canada and the United States. With your consent, we'll keep your application in our talent database for 24 months to consider you for future roles.

To Apply

Please submit your CV and, if relevant, links to your portfolio. Please don't include a photo, age, marital status or national ID number. We review every application, but due to volume we may not be able to reply to each one.